JOIN US TOMORROW ON ONE LOVE RADIO 89.1 FM.

Have you ever purchased prepaid water but the token message did not come through? Or perhaps you have experienced a water service-related issue and wondered how best to report it, what information to provide, or how your complaint is followed up?

Then tomorrow’s conversation is for you.

Luapula Water Supply and Sanitation Company Limited (LpWSC) invites our customers and members of the public to tune in to One Love Radio's Breakfast Show on 89.1 FM at 07:30 hours, where our Head – Public Relations and Marketing, Ms.

Grace Chipepo, will discuss two important areas aimed at making it easier for our customers to access information and support.

The discussion will highlight our new prepaid Token Retrieval option on the *2424# USSD platform, We will also discuss how to properly lodge service-related complaints with LpWSC, the information required when reporting an issue, and why providing the right details helps us effectively record, follow up and resolve customer concerns.

🎙️ We also want to hear from you.

Tune in, follow the conversation and take advantage of the opportunity to ask questions and gain a better understanding of the customer support options available to you.

#LpWSC #CustomerService #OneLoveRadio #TokenRetrieval #cleanwatersafesanitationbetterhealth